Melvin is a two-time Grambling State University graduate, holding both a master’s in social work and a bachelor’s in Social Work. He currently practices as a Licensed Clinical Social Worker and an independent practitioner. He holds licensure in the State of Louisiana to manage nursing facilities as a Licensed Nursing Home Administrator.

Melvin says: “I thrive on a systematic approach to healthcare, ensuring that each patient's journey is met with excellence in treatment planning and cost-effective care. My role encompasses critical coordination across the healthcare continuum, and the creation of safe, outcome-driven discharge plans. I leverage my MSW education and crisis counseling acumen to guide facilities through strategic program admissions, transitions, and regulatory compliance.”

“A big part of who I am relates to advocacy,” Melvin says. “My life’s work is dedicated to servant leadership and bringing awareness to behavioral health. Many factors can lead to mental illness, including genetics, physical illness or injury, and traumatic life experiences. However, through client-centered practice, barriers are overcome.”

James A. Burgos is a Licensed Professional Counselor, with a Master Degree in Counseling and Guidance. He is a graduate of Louisiana Tech University. James specializes in helping clients develop better cognitive and emotional skills, reduce symptoms of mental illness, and cope with various life challenges to improve their lives.

He is experienced in substance abuse, sex offender treatment, anxiety, stress, bi-polar, personality, mood, and psychosis related disorders. James' style of therapy relies on a mutual relationship of understanding, acceptance, trust and empowerment. Together with his clients, he strives to explore and define present problem siutations, develop future goals for an improved life and work in a systematic fashion toward realizing those goals. James' emphasis on intrinsic motivation, goal setting, and patience have been very effective in facilitating change.

James' experience include helping clients with stress and anxiety, coping with addictions, and depression. He has worked with couples to repair trust, improve communication, and strengthen their emotional intimacy with each other. James believes that taking the first step to seeking a more fulfilling and happier life takes a tremendous amount of courage. He is committed to facilitate and support his clients in that process.

A Provisional Licensed Professional Counselor (PLPC), Cat is originally from the Shreveport/Bossier City area. She completed her Bachelor of Science in Biology with a second major of Psychology from Centenary College in Shreveport. She obtained her Alternative Teacher Certification in Secondary Mathematics and Biology from Louisiana Tech in Ruston, Louisiana and completed her Master's degree in Clinical Mental Health Counseling from Liberty University in Lynchburg, Virginia.

Cat specializes in mind-body connection, addiction, grief, trauma, and Christianity. She believes that a person's experiences throughout their lifetime help to create the person they are today and also knows the mind and body work together for the overall health of the individual. Cat uses an eclectic counseling style that incorporates numerous theories and methods with her clients. She incorporates mindfulness, grounding, and relaxation techniques in addition to aromatherapy, sound therapy, breathing techniques, and visualization among other sensory components in her sessions.

Having been an endurance athlete, she completed a half marathon and a half ironman triathalon. She has mountain biked numerous endurance events in Louisiana, Texas, and in the mountains of Arkansas, Colorado, Arizona, and Utah. She now tends her honeybees on a regular basis and collects swarms in the spring and early summer.

Tracy Hearne has served as administrative assistant in professional settings for the last 20+ years. For the last several years, she has chosen to work in the field of mental health and substance abuse. "I find that organization, a positive attitude and meeting clients where they are at is the key to success." In her free time, Tracy enjoys spending time with family, walking her dog, attending church and rooting for LSU during football season.